At apparelarc.shop, we take pride in delivering elegant fashion pieces with care and precision. Our shipping policy is crafted to ensure your designer dresses and wardrobe essentials arrive in perfect condition, with transparent timelines that respect the craftsmanship behind each garment.
All orders undergo quality inspection and careful packaging within 4–7 business days after payment confirmation. During seasonal collections or special promotions, processing may extend to 10 business days to maintain our high standards. You'll receive email notifications at each stage, including if we anticipate delays beyond our standard timeframe.
Domestic shipments within the United States typically require 8–15 business days for standard delivery. International destinations (including Canada, UK, and EU countries) require 12–25 business days, accounting for customs clearance procedures. These extended timeframes ensure proper handling of delicate fabrics and intricate designs characteristic of our collections.
We currently ship to: United States, Canada, United Kingdom, Germany, France, Italy, Spain, Australia, Japan, and select other countries. Availability varies by product due to export restrictions on certain fabrics.
Our shipping fees are structured as follows:
Standard Shipping
Order Total: US$0 - US$60
A standard shipping fee of US$10 will be applied.
Order Total: Above US$60
Standard shipping is free for orders over US$60.
Expedited Shipping
Order Total: US$0 - US$100
An expedited shipping fee of US$20 will be applied.
Order Total: Above US$100
Expedited shipping is free for orders over US$100.
For special occasions requiring faster delivery, we offer priority handling that reduces processing time to 2–3 business days. This service is automatically included with expedited shipping and ensures your order jumps our production queue.
Expedited orders utilize premium carriers (DHL Express or FedEx Priority) with signature confirmation. Available for residential addresses in major metropolitan areas worldwide. Some remote locations may still experience extended delivery times despite expedited service.
All international shipments include detailed customs documentation declaring the proper Harmonized System codes for apparel. While we cannot predict or pay duties, we provide the necessary paperwork to facilitate smooth clearance. Returned packages due to unpaid duties incur a US$25 restocking fee plus actual return shipping costs.
Evening gowns and delicate items ship in reinforced garment boxes with tissue wrapping and bust forms to maintain shape. Standard shipping costs already include this premium packaging - no additional charges apply for proper garment preservation.
Tracking information becomes available within 24 hours of shipment. For expedited orders, you'll receive text message alerts at major transit points. Our customer service team at [email protected] can investigate any shipment that hasn't moved in 5 business days (domestic) or 10 business days (international).
We cannot redirect shipments after processing begins. Please ensure your shipping address includes: (1) Full legal name matching ID, (2) Contact phone number, and (3) Specific delivery instructions if needed. Missing information may delay delivery by 3–5 business days while carriers attempt verification.
During severe weather events or global disruptions, we may temporarily suspend shipments to certain regions to prevent damage or loss. Affected customers will receive options for delayed shipping (with 15% discount) or immediate cancellation with full refund.
